This page contains the full terms and conditions for using criex app, explained in detail in Bengali. Please read everything carefully before creating an account.
A quick overview of the key points in criex app's Terms & Conditions
You must be at least 18 years old to open an account on criex app. Each individual may operate only one account. Providing false information will result in account closure.
All bonuses are subject to specific wagering requirements. Misuse of bonuses will result in cancellation and forfeiture of any associated winnings. Bonuses will not be granted if the terms are not met.
Minimum and maximum limits apply to both deposits and withdrawals. KYC verification is mandatory before withdrawing. Providing incorrect information may delay your payment.
Fraud, operating multiple accounts, bonus abuse, and system manipulation are strictly prohibited. Any such activity, once detected, will result in permanent account suspension.
Criex app keeps your personal information secure and does not share it with third parties. All data is stored in accordance with our Privacy Policy.
Criex app is committed to responsible gaming. Tools such as deposit limits, self-exclusion, and cooling-off periods are available. Contact support whenever you need assistance.
Welcome to criex app. These Terms and Conditions ("Terms") constitute a legal agreement between you and the company operating criex app, governing your use of the platform. By accessing the website or app, you agree to these Terms. Please read them carefully from start to finish.
Important: By creating an account or using the platform without reading these Terms and Conditions, you are automatically considered to have accepted all terms.
criex app A licensed online gaming and Sports Betting platform serving users in Bangladesh and select regions. By using criex app, you confirm that you are complying with all applicable laws and regulations in your country.
Criex app provides services for entertainment purposes only. By betting or gaming on this platform, you confirm that you are fully aware of the financial risks involved and are participating of your own free will.
In these Terms and Conditions, "we", "us", or "criex app" refers to the authority operating the platform. "You" or "user" refers to any registered or unregistered visitor.
These Terms and Conditions have been written in plain Bengali for accessibility. However, in the event of a legal dispute, the original English version shall be considered the definitive text.
criex appYou must be at least 18 years old to open an account. A national ID, passport, or other government-issued document may be required for age verification. Accounts found to belong to minors will be closed immediately, and deposited funds may not be refunded.
Only one account is permitted per person, family, household, device, or IP address. If multiple accounts are detected, all of them will be closed and balances may be forfeited.
You must provide complete, accurate, and up-to-date information at the time of registration. Using a false name, fake address, or incorrect contact details is a violation of criex app's terms. If your details change, you must notify support immediately.
| Data Type | Mandatory | Verification Required |
|---|---|---|
| Full Name | Yes | For KYC |
| Date of Birth | Yes | Yes |
| Mobile Number | Yes | For OTP |
| Email Address | Optional | Not Applicable |
| National ID Card | On Withdrawal | Yes |
Keep your password and login details completely confidential. Do not allow anyone else to access your account. If you suspect unauthorised access, change your password immediately and notify our support team.
criex appDeposits start from as low as ৳200. Supported payment methods include bKash, Nagad, Rocket, and cryptocurrency (USDT, BTC). All deposits are credited instantly. If a deposit does not reflect in your account, contact support within 24 hours.
KYC (Know Your Customer) verification must be completed before making a withdrawal. The minimum withdrawal amount is ৳500. Withdrawals are typically processed within 1 to 3 hours, though delays may occur due to banking system issues.
To withdraw while a bonus is active, you must first meet the wagering requirements. Otherwise, the bonus will be forfeited.
| Limit Type | Amount |
|---|---|
| Minimum Withdrawal | ৳500 |
| Daily Maximum | ৳5,00,000 |
| Weekly Maximum | ৳20,00,000 |
| Processing Time | 1–3 hours |
Criex app complies with international AML (Anti-Money Laundering) policies. If a suspicious transaction is detected, withdrawals may be suspended pending investigation. Relevant authorities may be informed if required.
Criex app offers a range of bonuses — welcome bonus, reload bonus, cashback, and free bets. Each bonus has its own terms, which are clearly stated on the offer page.
New members receive up to a 150% bonus on their first deposit. A minimum deposit of ৳500 is required to claim this bonus. Wagering requirements must be met within 30 days of the bonus being activated.
Bonus funds cannot be withdrawn directly — a specified number of bets must be placed first. For example, a 10x wagering requirement on a ৳1,000 bonus means a total of ৳10,000 in bets must be placed.
The criex app system is capable of detecting bonus abuse and arbitrage. Anyone found abusing bonuses will have their bonus cancelled and their account may be suspended or permanently closed.
criex appBefore placing bets on criex app, you should read the specific rules for each market. General betting principles are as follows:
Special rules may apply for cricket and football — in cases involving the Duckworth-Lewis method, referee decisions, and similar situations, criex app's decision is final.
The following activities are strictly prohibited on criex app and may result in account closure and legal action:
If prohibited activity is detected, the account will be closed and the balance forfeited without notice. In serious cases, law enforcement authorities will be notified.
Criex app reserves the right to temporarily suspend or permanently close an account in the following circumstances:
Users may also contact support at any time to request account closure. Any valid balance will be available for withdrawal before the account is closed; however, any bonus balance will be forfeited.
criex app Bears no liability for the following:
Criex app is committed to maintaining high service standards. Should any disruption occur, it will be resolved as quickly as possible and appropriate compensation for affected users will be considered.
criex app believes gaming should be enjoyable — not a source of problems. That's why we provide a set of important tools:
If you feel that gaming is having a negative impact on your life, please reach out to our support team. For more information, visit our Responsible Gaming page.
Once self-exclusion is activated, it cannot be reversed before the set period ends. This is an important step toward protecting yourself.
criex app These Terms and Conditions may be updated at any time. Users will be notified of any changes through the following methods:
Updated terms take effect 7 days after publication. If you disagree, you may close your account within that period. Continued use of the platform after the changes take effect will be considered acceptance of the new terms.
The criex app support team is always ready to help with any questions, complaints, or feedback. Get in touch with us:
After a complaint is submitted, criex app will aim to provide a resolution within 5 business days. Complex matters may take up to 15 business days. The final resolution of all disputes will be handled through criex app's own adjudication process.
When submitting a complaint, please include your account ID, transaction date, and amount — this helps us resolve your issue faster.