Everything about how criex app collects, uses, and protects your personal data is explained right here. Your privacy is our top priority.
A quick overview of criex app's core pillars of privacy protection
All personal data on criex app is stored using AES-256 encryption. Your data is fully protected under bank-level security standards.
Your personal data is never sold or transferred to any third party. Information is only used where necessary and with your consent.
All criex app connections are encrypted with SSL/TLS technology. Every data transfer between your browser and our servers is fully secure.
NID, passport, or other documents submitted for identity verification are used solely for the verification process and are stored with the highest level of security.
You can view, correct, or request deletion of your data at any time. criex app gives users full control over their personal data.
Criex app complies with international data protection regulations. The collection and use of your information is governed by GDPR principles.
Welcome to criex app. This Privacy Policy explains how criex app collects, uses, and protects your personal information. criex app believes that safeguarding every user's privacy is a fundamental responsibility — not merely a legal obligation.
By using the criex app website or app, you are considered to have read and agreed to this Privacy Policy. Please read it carefully from start to finish before getting started.
This policy is written in plain language so every user can easily understand it. If anything is unclear, reach out to us at support@criexapp.com.
Criex app collects your information in various ways and for various purposes. What is collected is clearly stated below.
When you create an account on criex app, the following information is collected:
The following information is required for the KYC process for withdrawals and high-value transactions:
The following information is collected automatically while using criex app:
| Data Type | Reason for collection |
|---|---|
| IP Address | Security & geo-location verification |
| Device information (model, OS) | Technical Troubleshooting |
| Browser information | Service Optimization |
| Login time and history | Account security |
| Betting history | Service Delivery & Analytics |
| Transaction information | Financial records & AML compliance |
Criex app uses your information only for specific, legitimate purposes. Each reason is clearly outlined below.
Criex app analyzes your usage patterns to improve service quality. This analysis is fully anonymized — your identity is never revealed.
Criex app never sells your data to advertising companies or uses it for third-party marketing purposes.
Criex app uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that enhance your experience on return visits.
You can disable cookies at any time from your browser settings. However, disabling essential cookies may prevent criex app from functioning properly.
Third-party analytics tools (e.g., Google Analytics) are used, but your personal data is never shared — only anonymized statistics.
Criex app does not sell your personal data to third parties. However, limited information may be shared in certain circumstances.
Criex app works with select trusted third-party providers to operate its services:
These service providers only receive data necessary for their specific role and are bound by strict confidentiality agreements.
Criex app may be required to disclose information under legal obligation in the following circumstances:
Absent a legal obligation, criex app does not voluntarily share your information with any government or private body.
Criex app retains your data only for as long as necessary — no longer. Retention periods are listed below.
| Data Type | Retention period | Why |
|---|---|---|
| Account Information | 5 years after account closure | Legal Requirements |
| Transaction records | 7 years | Financial regulations |
| KYC documents | 5 years | AML Regulations |
| Betting history | 3 years | Dispute Resolution |
| Chat and support logs | 2 years | Service Quality Verification |
Once the above retention periods have elapsed, your data is securely deleted or fully anonymized.
Criex app gives you full control over your personal data. You have the following rights:
You can find out what information criex app holds about you.
You can request corrections to any inaccurate or outdated information.
You may request deletion of your data after closing your account.
You can download your data in a portable format (CSV/JSON).
You can object to the use of your data for specific purposes.
You may request that data processing be temporarily suspended while an investigation is ongoing.
To exercise any of the rights listed above, email us at support@criexapp.com. criex app will respond within 30 days.
Criex app is strictly for users aged 18 and above. criex app does not knowingly collect any information from minors.
If a parent or guardian discovers that their child under 18 has created an account on criex app, please contact our support team immediately. criex app will promptly close the account and delete all associated data.
Opening an account with false age information is a violation of our Terms & Conditions and may result in the forfeiture of any balance in the account.
Criex app uses industry-leading security technology to protect your data. Our security framework operates on the following layers:
Criex app's security measures are aligned with the international ISO 27001 information security standard.
Criex app may update this Privacy Policy from time to time. Revisions may be made due to service improvements, new legal requirements, or changes in technology.
If any significant changes are made to this Privacy Policy, you will be notified in the following ways:
The updated policy takes effect 7 days after the date of change. Continued use of the platform without objection within that period will be considered acceptance of the new policy.
Check the "Last Updated" date at the top of the page to see when the policy was most recently revised.
For any questions, concerns, or complaints regarding the Privacy Policy, please contact the criex app data protection team:
Upon receiving your complaint, criex app will provide a written response within 30 days. If a matter requires more time, you will be kept informed with interim updates.
Criex app is fully committed to protecting your privacy. We believe that long-term trust is built on a foundation of transparency and integrity.